Horrible Customer Service - BEWARE! 07 May 2012 Reviewer: In disbelief from Missouri, USA
172 of 320 people found this review helpful
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I was using my account for a couple of weeks, thinking about subscribing...When I suddenly couldn't log in anymore. The system let me change my password, and I still got emails from them through the email address I provided. The error when logging in said "Invalid Password." So it is obviously a problem with their system. (And after reading other reviews, this seems to happen to Christian mingle customers often.) So NO ACCESS to my account. I emailed customer service, and it took about 4 days on average for an irrelevant response from them. I tried to explain in the email over and over, tried using the change password function over and over. No luck. After exchanging 12 or so emails, customer service said, "Please let me know if there is anything else I can do for you," and never addressed the problem at all. I gave up.
I'm very glad I hadn't already subscribed, and I never will. Please BEWARE if you're considering using Christian Mingle.
In summary, I would not recommend Christian Mingle to a friend.
